Your IT team is challenged with providing end-user support while trying to achieve the demanding planning, technical and process requirements of your organization. Our Encompass solution helps you outsource IT functions to reduce costs, save time and improve efficiency. Enjoy access to an enterprise-level network, a staff of IT experts, and 24/7 server management — without the expense of having to build your own team of tech professionals. Trust our IT team with your technology and know that you're in good hands.
P&N's managed services and IT support teams reduce the technology burden on our clients and minimize server downtime. We provide proactive services so issues are resolved before they turn into real problems. Our network operations center is available 24/7 to tackle IT issues and ensure that systems and servers remain healthy and optimized for performance. Whether you need help supporting your existing IT team or a fully outsourced solution, P&N's technology services group can manage your technology needs.
P&N's managed and IT support services include:
- Server management and alerting
- Desktop maintenance
- Alert remediation
- Performance optimization
- Operating system patch deployment
- Network device management
- Data backup, recovery and replication
- Troubleshooting and user support